Now that the competition for laptop sales is becoming more and more fierce, laptop sales skills have become the focus of attention of merchants and sales staff, because it can improve sales staff’s business-level and sales performance. Therefore, for laptop sales skills The learning and accumulation of the sales staff have become the daily homework of the sales staff.
Venta de computadoras are the sales of high-tech products. Although people’s living standards have improved, they are not completely clear about this professional product. Therefore, we must play the role of consultants in the process of laptop sales. , Instead of giving consumers the feeling of a profiteer.
If you want to do a good job selling laptops, the first thing is to understand your products. This is known as knowing. Familiar with the details of the laptops sold, such as functions, configurations, personality characteristics, computer industry knowledge, software and hardware conditions, etc., familiar with the parameters of these products is the basis for customers to trust you.
The second point is to know the enemy, that is, to understand your target customers. We must first understand what consumers are buying laptops so that we can better organize and design our own sales strategies. In fact, the true purpose of all consumers’ consumption is not to get a product in their hands, but the interests and feelings behind the product. Therefore, we must learn to see through what consumers really intend to buy laptops, for example, to give them to customers, what they want is taste, for their own use, what they want is benefits, and so on.
The third point is to use the first two points together to guide the target customers in a consultative manner. How are the first two points connected together? After understanding the parameters of the product, we must organically digest these parameters, and link the parameters of these products with the real intention of consumers to buy and sell laptops, so that they are familiar with each other, and different people give different product characteristics. Use different promotional resources to attract customers with different needs. Notebook sales attention
- Patience and smile. Be patient, keep smiling all the time, and don’t show boredom even if the customer reads a lot but doesn’t buy it. When you meet a customer who has been here many times and just can’t buy, it is best to say “Hi, an old friend is here again.”
- Don’t care about this and lose the other. Whenever a customer calls you, no matter what you are doing, even if you are receiving other customers, you have to answer first. Don’t let people feel left out! As for how to ignore one and lose the other when there are too many people, that’s your business.
- Give customers enough free space. If the customer says to take a look casually, then you have to give the customer enough free space, don’t keep asking the customer if they need other services! You have said enough, it will be annoying to say more, let alone persuade others to buy.
- Kind, kind, and sincere. The elders should be called uncles and so on. Call brothers to your peers, don’t call younger ones a child! Seeing a customer who has been watching for a long time and didn’t ask you anything, then take the initiative to chat with someone personally. If you know the hardware, talk about the hardware with him, if you know the software, talk about the software, and talk about the performance of your computer without knowing anything. Note: Even if the guest speaks a little madly, perhaps what he said is not right, you should never report a more arrogant attitude, let alone a gesture of knowing everything.
